Exchange of the product or refund for the product can be arranged for the following reasons:
• If the product is obviously expired / damaged upon collection at the store / at time of delivery.
• If the product is expired / damaged inside packaging after collection/ delivery; and you contact mail@drjaneclinic within 7 days.
• If the product ordered is different from the item collected at the store/ delivered.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Kindly refer to our Return Policy at Terms and Condition.
